Knowledge centre

The balancing game of bonuses – carrot, stick, chicken or egg?

[Australasian Law Management Journal,Finance & Accounting,General Management,People Management(HR)] August 14, 2019

Law firms continue to use bonus arrangements to reward and provide incentives for employees, but management needs to weigh up the real impact they may or may not have – while remembering that motivating factors can vary from person to person, writes Leonie Green. I remember many years ago in a meeting with one of […]

Cyber threats a unique form of professional risk for lawyers

[Australasian Law Management Journal,General Management,Marketing & Business Development,Strategy & Leadership,Technology] July 31, 2019

With law firms facing unprecedented risks because of cyber fraud and the online theft of confidential information, lawyers must take action to safeguard information security and live up to their duty of confidentiality, writes Simone Herbert-Lowe.  Cybercrime is challenging organisations everywhere, with daily news stories about businesses, government organisations and even global IT companies that […]

Q&A: Jessica Kinny: “We all seem to ‘innovate’ at a glacial pace and as a pack”

[Australasian Law Management Journal,General Management,Marketing & Business Development,Strategy & Leadership] July 24, 2019

In our Q&A, Jessica Kinny, solicitor director and founder of Kinny Legal, explains why she has relished charting her own course as an aged care, retirement and health law specialist, how ‘fear setting’ has helped her life and business, and why she thinks lawyers should take more risks. Some industry analysts believe sole practitioner firms […]

Engagement letters are worth their weight in gold. Here’s why

[Australasian Law Management Journal,Compliance & Risk Management,General Management]

Failure to complete a basic engagement letter with clients can leave legal practices exposed to serious business and financial consequences, and such inaction also removes the chance for the firm to build stronger ties with clients, writes Merinda Timpany.   “I don’t have time to prepare an engagement letter? The client wants me to get […]

A survival guide: Juggling a newborn and the launch of a legal tech project

[Australasian Law Management Journal,General Management,Marketing & Business Development,Strategy & Leadership,Technology] July 10, 2019

In this case study, Catherine Brooks explains how she managed to keep the rollout of a new legal platform on track despite disruptions caused by being in the last stages of pregnancy in the early development phase, and then having a newborn to manage around launch time. The ideas stage  I remember that first meeting, […]

Q&A: Mary Digiglio – “Employees must feel safe to raise concerns they have about behaviour that might be coming from more senior people.”

[Australasian Law Management Journal,General Management,People Management(HR),Strategy & Leadership] July 3, 2019

In our Q&A, Mary Digiglio, managing partner of Swaab and a board member of the Minds Count Foundation, explains why wellness programs can only be successful if they are incorporated as part of the culture of the practice. You were recently named Wellness Advocate of the Year in the Lawyers Weekly Partner of the Year […]

Latest news – Workplace shake-up crucial to diversity; Directors lack confidence on tech changes; Leaders fear regulatory reforms

[Australasian Law Management Journal,Compliance & Risk Management,General Management,People Management(HR),Strategy & Leadership] June 30, 2019

Flexible work culture the key to diversity in law Nine out of 10 people believe a flexible working culture is critical to improving diversity in the legal profession, according to new research. In the Law Society of England and Wales report, entitled Advocating for Change: Transforming the Future of the Legal Profession Through Greater Gender […]

Staff turnover hurts, but beware of keeping people at all costs

[Australasian Law Management Journal,Finance & Accounting,General Management,Strategy & Leadership] June 25, 2019

Efforts to minimise employee turnover may be counter-productive because the truth is that some people may not be the right match for a particular firm, while the investment in them may outweigh their benefits to the practice, writes Rob Knowsley. Readers will have noted that a lot of commentary within the profession focuses on the […]

Why mastering the ‘humble swagger’ should be a priority for leaders

[Australasian Law Management Journal,General Management,People Management(HR),Strategy & Leadership,Uncategorized]

Finding a balance between confidence and humility is a complex pursuit for law firm leaders, but it is one they must consider if they hope to be effective in modern markets, writes Keegan Luiters. Many leaders in professional services such as law rise to their leadership roles through their technical ability or their ability to […]

Are law firms fighting a war for talent, or a war for trust?

[Australasian Law Management Journal,General Management,Marketing & Business Development,People Management(HR),Strategy & Leadership,Uncategorized]

As law firms seek to recruit the best millennial talent to thrive in the future, they should ensure that they build trusted relationships with their employees, clients and the community, writes Trish Carroll. According to the CommBank 2018 Legal Market Pulse Report, released in December last year, the war for talent continues. Going by the […]