Knowledge centre

How to unlock the true power of diversity and inclusion

[Australasian Law Management Journal,General Management,People Management(HR),Strategy & Leadership,Uncategorized] April 18, 2019

Implementing a truly effective diversity and inclusion strategy within a firm is more about creating the right culture and less about complying with laws or hosting diversity days, writes Leonie Green. Diversity and inclusion have been buzz words for a while now. Bigger firms and companies have dedicated resources focused on these two workplace phenomena, […]

Q&A: Kriss Will – “When people ask me how I’m enjoying retirement, I say I’m not retired, I’m just not able to work.”

[Australasian Law Management Journal,General Management,Marketing & Business Development,People Management(HR),Strategy & Leadership,Uncategorized]

In the second of a two-part Q&A, Kriss Will, a respected long-time HR consultant to law firms and the founder of Kriss Will Consulting, explains why it is important for law firm leaders to be decent, and how she maintains a “glass-half-full” approach despite having received a life-changing health diagnosis. You must have seen the […]

Q&A: Kriss Will – “Great workplaces are not just about who has the best wellness program; they’re about the people with whom you work”

[Australasian Law Management Journal,General Management,Marketing & Business Development,People Management(HR),Strategy & Leadership] April 4, 2019

In the first of a two-part Q&A, Kriss Will, a respected long-time HR consultant to law firms and the founder of Kriss Will Consulting, shares her views on creating happy and productive workplaces, and why face-to-face networking can often be more effective than social media branding. Kriss, who has retired after being diagnosed with a […]

Applying the John West test – how to prevent disasters with fishy clients

[Australasian Law Management Journal,Compliance & Risk Management,Finance & Accounting,General Management,Strategy & Leadership] March 27, 2019

Sometimes the most valuable decision you can make when running a law firm is to not take on a client, so putting in place robust processes to determine which clients you accept or reject can save firms many future problems, writes Peppy Mitchell. How many times have you been in a difficult situation with a […]

A message to all small law firms – as principals, you need to make a profit

[Australasian Law Management Journal,Finance & Accounting,General Management,Strategy & Leadership] March 25, 2019

A failure to properly address profitability and pricing confidence has left the principals of many smaller law firms, in particular, to a life of opening their doors without the prospect of an appropriate livelihood, writes Rob Knowsley. In previous articles in this series, I have dealt with the imperative of clearly understanding the level of […]

Latest news – Sexual harassment in crosshairs; Talent recruitment worries firms; GCs fear political, cyber risks

[Australasian Law Management Journal,Finance & Accounting,General Management,People Management(HR),Strategy & Leadership] March 24, 2019

Law reform, cultural change the key to combating sexual harassment Cultural and structural change is as vital as legislative reform to combat sexual harassment in Australian workplaces and the legal profession, according to the Law Council of Australia. In its submission to the Australian Human Rights Commission’s (AHRC) National Inquiry into Sexual Harassment in Australian Workplaces, […]

Will your firm flourish or flounder in tougher economic times?

[Australasian Law Management Journal,Finance & Accounting,General Management,Marketing & Business Development,Strategy & Leadership] March 23, 2019

Given talk of an economic downturn and a possible recession in Australia, senior managers in law firms need to start recession-proofing their businesses and identifying their strengths and weaknesses, writes Trish Carroll. Australian economists are not alone in predicting an economic downturn, or even a serious recession, depending on whether you are a glass-half-full or […]

If things go awry at your law firm, how can you pursue a Plan B?

[Australasian Law Management Journal,General Management,Marketing & Business Development,Strategy & Leadership] March 7, 2019

Most law firms focus on a particular business plan, but at a time of considerable change and disruption in the legal sector it is incumbent on partners or management to have an alternative vision for the future, writes Joel Barolsky. Law firms need a Plan B. Such a plan addresses the scenario of your firm […]

Latest news – Billable hour dominates invoicing; Leadership skills in demand; Diversity strategies don’t always deliver

[Australasian Law Management Journal,Compliance & Risk Management,Finance & Accounting,General Management,People Management(HR),Strategy & Leadership] March 4, 2019

Billable hour still rules at mid-market firms A new survey from Pitcher Partner reveals that, despite a shift towards alternative fee structures, the billable hour still dominates for certain law firms. The survey of 140 mid-market sized firms found that hourly rates make up 58 per cent of invoices, with fixed rates comprising 29 per […]

How team agreements can change your productivity culture

[Australasian Law Management Journal,General Management,People Management(HR),Strategy & Leadership] February 28, 2019

Efforts by law firm employees to improve their personal productivity outcomes can be wasted unless the productivity culture of the entire firm is addressed, writes Dermot Crowley. During the past few months, I have been working with a number of teams in a new and novel way. Traditionally, the work I do is focused on […]