Article Category

Email faux pas – how to avoid and respond to message blunders

[Australasian Law Management Journal,Compliance & Risk Management,General Management,Technology] November 27, 2019

Most office staff use email every day, but the ubiquitous nature of this important work tool can lead to careless behaviour that threatens a firm and its clients if there are not protocols and procedures in place to minimise risks, writes Merinda Timpany. You have drafted the email, you’ve clicked ‘send’ and … OH NO! […]

Mastering the art of conversation a must for good leaders

[Australasian Law Management Journal,General Management,Marketing & Business Development,People Management(HR),Strategy & Leadership]

Engaging in quality conversations with team members can improve the performance of staff and the profitability of the firm, but remember that the types of conversations you have can vary dramatically depending on the particular person and their experience, writes Keegan Luiters. The scope of responsibility of leaders in law firms generally includes (and exceeds) […]

Latest news – Profit-growth fears for law firms; Small firms dream big on tech; In-house ethical conundrum

[Australasian Law Management Journal,Finance & Accounting,General Management,Marketing & Business Development,Strategy & Leadership,Uncategorized] November 18, 2019

Fall in business confidence hits profit-growth hopes The profit-growth expectations of Australian law firms have fallen, according to the 2019 CommBank Legal Market Pulse report. In its November report, CommBank notes that business confidence has dropped from its 2018 peak and, as part of their response, law firms are making a continued push into non-legal […]

Your firm’s leadership pipeline – some tips to make it flow better

[Australasian Law Management Journal,General Management,People Management(HR),Strategy & Leadership] November 15, 2019

Creating a pool of competent future leaders in your law firm requires clarity around the expected qualities and competencies of the candidates, as well as transparency around the route to the top, writes Leonie Green. According to Google’s dictionary, a pipeline is “a long pipe, typically underground, for conveying oil, gas, etc over long distances”. […]

Q&A: John Nerurker – “The better the quality of your people, the better placed the firm will be to respond to any form of disruption”

[Australasian Law Management Journal,Finance & Accounting,General Management,Marketing & Business Development,People Management(HR),Strategy & Leadership] November 14, 2019

In the second installment of a two-part Q&A, Mills Oakley CEO John Nerurker explains his belief that national firms have an edge over multinational counterparts; why being the cheapest firm does not necessarily represent value for clients; and how his firm’s model outperforms a lockstep model.   Mills Oakley has a national presence only at […]

Q&A: John Nerurker: “We don’t want to create an environment where partners are competing against each other in an ‘eat what you kill’ environment”

[Australasian Law Management Journal,Finance & Accounting,General Management,Marketing & Business Development,Strategy & Leadership,Uncategorized] November 6, 2019

In the first installment of a two-part Q&A, Mills Oakley CEO John Nerurker explains how a distinctive, collaborative approach has underpinned his firm’s transformation into one of Australia’s largest law firms. He also explains why transparency and fairness are the rationale behind the firm’s mantra of ‘rewards follow performance.’ Mills Oakley has been in business […]

It’s time to talk – re-personalizing law firm culture

[Australasian Law Management Journal,General Management,Marketing & Business Development,People Management(HR),Strategy & Leadership]

Rather than focusing on how to eject under-performing partners from a firm, the onus on true leaders is to ascertain why the partners are struggling and how to rectify the situation, writes Jordan Furlong. I was contacted the other day by someone who had run into a challenge while drafting a partnership agreement for their […]

How toolkits and checklists can increase efficiency and profits

[Australasian Law Management Journal,General Management,Technology,Uncategorized] November 2, 2019

You can work more efficiently by creating toolkits and checklists that guide your workflows and put relevant forms and pro-forma documents at your fingertips, writes Kirsty McPhee. Toolkits and checklists can be invaluable workflow instruments. How do you develop them in-house, though? Or which commercial providers can be trusted? And how can you effectively use […]

Latest news – Demand for female barristers; Change too much for many law firms; Technical skills trump soft skills

[Australasian Law Management Journal,Compliance & Risk Management,Finance & Accounting,General Management,People Management(HR),Strategy & Leadership,Technology] November 1, 2019

Recommendations starting to flow for female barristers Female barristers are starting to receive more briefs and are more often recommended for work by their colleagues in new or current matters, according to new Law Council of Australia data. But the Law Council’s Equitable Briefing Policy Annual Report 2017-18 shows that female barristers still lag behind male colleagues […]

Make it memorable – the 2-5-3 method of pricing

[Australasian Law Management Journal,Finance & Accounting,General Management,Strategy & Leadership,Uncategorized] October 25, 2019

Pricing should not be rocket science for law firms, but it is important to ensure that there is clarity in terms of desired objectives, and sufficient flexibility to ensure that there is not a one-size-fits-all approach when billing clients, writes Joel Barolsky. Pricing professional services can be a bit tricky. Price too high and you […]