Article Category

Why your top talent is walking out the door

[Australasian Law Management Journal,General Management,People Management(HR),Strategy & Leadership] November 19, 2017

In the first of a two-part series on talent retention, Nick Humphrey explores employee churn and the common reasons why partners and employees leave law firms and take their talent and knowledge elsewhere. Churn costs top American law firms more than US$9 billion a year, so it is crucial to examine the reasons why partners […]

Workplace flexibility: how far do you stretch?

[Australasian Law Management Journal,Marketing & Business Development,People Management(HR),Strategy & Leadership] November 17, 2017

It has become a buzz term in modern professional services firms, but workplace flexibility must be properly understood and implemented if it is to deliver results for employees and law firms, writes Leonie Green. In many quarters, workplace flexibility is increasingly seen as the ‘new norm’. What does this mean, however, for your firm and […]

Latest news – Register for World Masters seminar; Referendum rebuff under fire; Clients want strategic partnerships

[Australasian Law Management Journal,General Management,Marketing & Business Development,People Management(HR),Strategy & Leadership,Technology] November 6, 2017

Last chance to register for World Masters seminar Time is running out to register for the latest World Masters of Law Firm Management seminar, which will be held in Sydney on November 15. Registrations are almost full for the day. At the seminar, legal practitioners will have the chance to learn about collaboration using the […]

Competing in a buyers’ market – three strategies for law firms

[Australasian Law Management Journal,Finance & Accounting,General Management,Marketing & Business Development,Strategy & Leadership,Technology] November 2, 2017

Despite in-house legal teams playing hard ball with external law firms regarding the provision of legal services, there are effective strategies that firms can use to improve their chances of winning profitable work, writes Eric Chin. “An industry begins with the customer and his or her needs, not with a patent, raw material or a […]

Why guessing the direction of technology is not so important

[Australasian Law Management Journal,General Management,Marketing & Business Development,Strategy & Leadership,Technology]

Too many firms and companies are so obsessed trying to pick technology winners that they ignore the development of sustainable business strategies that could deliver ongoing success, writes Leticia Mooney. Law firm managers can find themselves asking a series of questions about technology. Where is it going? Which technology should we embrace? Which technology will […]

10 smart ways to pursue the holy grail of a paperless office

[Australasian Law Management Journal,General Management,Strategy & Leadership,Technology] October 24, 2017

The path towards a paperless office has been bumpy for businesses around the world, but intelligent technology adoption and new tools offer the ability to significantly reduce the use of paper with law firms, writes Mark Andrews. For as long as I have been in the legal sector, the discussion about paperless offices has been […]

Q&A: David Smith – “You want to find passionate, driven, motivated individuals who are not going to let the roadblocks get in their way.”

[Australasian Law Management Journal,Finance & Accounting,General Management,Marketing & Business Development,Strategy & Leadership] October 17, 2017

In this Q&A, Smithink founder and director David Smith explains the importance of practice reviews and why he thinks the major accounting firms could struggle to set up strong law firm divisions. You advise major law and accounting firms in Australia. What is your overarching message to practice leaders at a time when digital disruption […]

Latest news – Harvard lecturer set for World Masters seminar; Pro bono lawyers approach milestone; AI to help client-service delivery

[Australasian Law Management Journal,General Management,Marketing & Business Development,Strategy & Leadership,Technology] October 4, 2017

Collaboration the focus of World Masters address Legal practitioners will have the chance to learn about collaboration using the renowned Harvard University case study methodology when Dr Heidi Gardner addresses the World Masters of Law Firm Management seminar in Sydney in November. Gardner, a Distinguished Fellow at Harvard Law School’s Center on the Legal Profession, […]

How design thinking can improve client experiences

[Australasian Law Management Journal,Marketing & Business Development,People Management(HR),Strategy & Leadership] September 28, 2017

Law firms should use the principles of design thinking to better understand their clients’ needs and develop new ways to deliver legal products and services, writes Trish Carroll. When it comes to law firm innovation, the chatter always puts innovation and technology together as if one cannot happen without the other. But is that right? […]

Q&A: Peter Bobbin – “Operational decisions are put to the partnership and you end up with mediocrity in decision-making”

[Australasian Law Management Journal,Finance & Accounting,General Management,People Management(HR),Strategy & Leadership] September 25, 2017

In this Q&A, Argyle Lawyers managing principal Peter Bobbin explains the rationale behind splitting legal and management roles; how his firm is moving to a new profit-sharing model; and why the billable hour remains a crucial business tool. When you became managing principal of Argyle Lawyers in 1995, you immediately sought independent management for the […]