Compliance & Risk Management

The next big thing in procurement? Reverse online legal auctions

[Australasian Law Management Journal,Compliance & Risk Management,Finance & Accounting,General Management,Strategy & Leadership] September 15, 2018

As organisations put increasing pressure on law firms to offer the best possible price for their services, expect auctions to become commonplace whereby firms have to bid for a chance to get their work, writes Trish Carroll. When talk of alternative fee arrangements turned to reverse online auctions, the 100 people attending the APAC Legal […]

Q&A: Mike Johnstone – “The scammers use all sorts of tricks to take advantage of the good nature of people.”

[Australasian Law Management Journal,Compliance & Risk Management,General Management,Technology] September 5, 2018

In this Q&A, Edith Cowan University cybersecurity expert Associate Professor Mike Johnstone discusses the latest security threats law firms must combat; how to overcome password vulnerabilities; and why employing cybersecurity experts is not needed at most firms. In your research with colleagues at Edith Cowan University’s Security Research Institute, a survey of lawyers (see results […]

‘Hungry fish’ a recipe for success as firms chase operational agility

[Australasian Law Management Journal,Compliance & Risk Management,General Management,Strategy & Leadership] July 28, 2018

Law firms must embrace agility and new technology platforms as part of a response to digital disruption while continuing to place a premium on their professional integrity, writes Penelope Mitchell. The legal profession is facing rapid change, with clients expecting more for less and readily spreading or shifting their business. Every week we read of […]

Humour at work – managing the risks without being a killjoy

[Australasian Law Management Journal,Compliance & Risk Management,General Management,People Management(HR)] July 16, 2018

It comes in many forms and can be a valuable way to break down barriers and lift the spirit of teams, but a true understanding of humour and how it can affect people within a law firm is essential, writes Ronwyn North. What is your approach to humour at work? Does your law practice have […]

A word of warning on lawyers’ poor communication

[Australasian Law Management Journal,Compliance & Risk Management,General Management,Marketing & Business Development,Strategy & Leadership] July 2, 2018

The general deterioration of writing standards in society is also an issue in the legal sector, and this deficiency has the potential to cost firms money and clients, writes Trish Carroll. Lawyers trade in words. Yet despite that, clients consistently complain about their poor communication. The 2016/17 Annual Report of The Office of the Legal […]

The who, what and how of workplace investigations

[Australasian Law Management Journal,Compliance & Risk Management,General Management,Strategy & Leadership] March 31, 2018

Firms must create a culture in which workplace grievances are rare while also having the capacity to act quickly and decisively if complaints and allegations from staff members are forthcoming, writes Leonie Green. It is almost impossible to read newspapers or online stories at the moment without coming across the details or fallout of various […]

Why professional indemnity insurance is worth its weight in gold

[Article Category,Compliance & Risk Management,General Management,Strategy & Leadership] January 11, 2018

Risk-conscious law practice managers need to be proactive in managing one of their most important practice assets, compulsory professional indemnity insurance, for the sake of their firms and their clients, writes Ronwyn North. Do you take one of your most important practice assets for granted? No, I don’t mean your people. I mean your professional […]

Risk management champions can give firms a winning edge in 2017

[Australasian Law Management Journal,Compliance & Risk Management,General Management,Strategy & Leadership] August 2, 2017

A decade is a long time in legal practice and changes to regulations, work environments and external threats since 2007 underscore why law firm leaders need to be on top of their risk management strategies, writes Ronwyn North. While researching cyber risk recently, I came across an article from 2007 in which the cyber risk […]

Latest news – Employees want a culture of trust; Continual learning crucial for law grads; LPO market to keep growing

[Australasian Law Management Journal,Compliance & Risk Management,General Management,People Management(HR),Strategy & Leadership] May 4, 2017

Culture of trust the key to keeping staff A new study identifying the best places to work suggests that a culture of trust is the key to retaining talent in the Asia-Pacific region. According to research and consulting firm, Great Place to Work, employees at the top 60 Best Workplaces in Asia indicate that managers […]

Lucky dip – are you overestimating your cybersecurity safeguards?

[Australasian Law Management Journal,Compliance & Risk Management,General Management,Strategy & Leadership] April 20, 2017

Rather than being overly optimistic or pessimistic about cybersecurity risks, law firms should take definite actions to protect their businesses, writes Ronwyn North. Security experts warn that law practices are failing to take cyber risk and cybersecurity seriously enough. Is your law firm one of those practices and, if so, why isn’t management doing more? […]