General Management

Latest news – Strong pandemic profits; Law societies impress; ‘Attractive’ firms named

[Australasian Law Management Journal,Finance & Accounting,General Management,Marketing & Business Development,Strategy & Leadership] November 26, 2020

Most Aussie firms defy COVID-19 downturn A new report reveals that most Australian law firms have successfully combatted the disruption and financial pain of the COVID-19 pandemic. The latest CommBank Legal Market Pulse reports a mean profit increase of 7 per cent across the sector this year. A further boost of 5.5 per cent is expected […]

Q&A: Annette English – “Anyone who is doing the same thing they were doing 15 years ago I do not believe will survive the coming changes”

[Australasian Law Management Journal,General Management,Marketing & Business Development,Strategy & Leadership] October 30, 2020

In our Q&A, Morgan + English Commercial Lawyers’ managing partner Annette English explains how COVID-19 has underlined some of the strengths of the firm’s innovative model; why she and her team have been so committed to embracing technology innovations; and how juggling multiple businesses and board roles is delivering great opportunities and networks. With your […]

In a VUCA world, leaders must know they don’t have all the answers

[Australasian Law Management Journal,General Management,Marketing & Business Development,People Management(HR),Strategy & Leadership]

Legal practices that have been effective and sufficient in the past risk becoming ineffective and inefficient as a result of COVID-19-related changes unless their leaders can let go of being the experts, writes Keegan Luiters. You may be familiar with the acronym VUCA. It stands for volatile, uncertain, complex and ambiguous. The term has been […]

Risk training – you have to do it, but are you wasting your time and money?

[Australasian Law Management Journal,Compliance & Risk Management,General Management,People Management(HR),Strategy & Leadership]

There is a clear role for risk-management training to contribute to better performance and culture within law firms, but it has to be part of a broader risk and compliance framework, writes Annette Beashel. There is a lot of money, time and effort being spent on risk training for law firms. Most continuing legal education […]

Latest news – In-house counsel key to COVID-19 response; Top-tier firms in mental health initiative; Positives among pandemic gloom

[Australasian Law Management Journal,General Management,People Management(HR),Strategy & Leadership]

Corporations turn to in-house counsel during pandemic A new report from legal recruitment firm Taylor Root indicates that corporations are relying heavily on their legal departments during COVID-19. The 2020 Global In-House Market Report & COVID-19 Impact Survey found that 66 per cent of the general counsel/heads of legal respondents were actively involved with crisis […]

Q&A: Emma Zadow – “You’re pushing and cajoling lawyers to get them out in the marketplace, to be talking to clients, to be selling.”

[Australasian Law Management Journal,General Management,Marketing & Business Development,People Management(HR),Strategy & Leadership] October 2, 2020

In our Q&A, The Fold Legal chief executive officer Emma Zadow explains how a people-first approach has helped the firm deliver a great client experience and create an excellent place to work. How is the market for The Fold Legal at the moment, especially given uncertainties around COVID-19? When the pandemic really hit in April, […]

Social engineering – the human factor in cyber risk

[Australasian Law Management Journal,Compliance & Risk Management,General Management,People Management(HR),Technology] September 23, 2020

Staff training to raise awareness of cybersecurity threats is essential for law firms at a time when scammers are using sophisticated social engineering strategies to steal data and carry out fraud, writes Simone Herbert-Lowe. Cybercrime is predicted to lead to the biggest transfer of wealth in human history. In Australia, cybersecurity incidents are estimated to […]

Beware the hidden costs of working from home

[Australasian Law Management Journal,General Management,People Management(HR),Strategy & Leadership,Technology] September 21, 2020

There are potential health and convenience benefits as a result of working from home during COVID-19, while law firms and in-house teams are also reporting surprising productivity gains. However, there are some disadvantages that team leaders have to factor in, writes Mark Andrews, an IT executive at Baker McKenzie. I want to start from a […]

Helping your clients by charging more

[Australasian Law Management Journal,Finance & Accounting,General Management,Strategy & Leadership]

There is natural inclination for a law firm to offer discount rates to valued clients in order to assist them and keep them on board, but this is an approach that may cost your firm and your client, writes Colin Jasper.   I want to help my clients Most lawyers develop bonds with their clients. […]

Latest news – Sign up for webinars; Salaries revealed; HR ‘culture change’

[Australasian Law Management Journal,General Management,Marketing & Business Development,Strategy & Leadership] September 16, 2020

Webinars put spotlight on post-pandemic law firm tactics Pricing and digital marketing strategies in the aftermath of COVID-19 will be among the key topics on the agenda for law firm leaders in an exclusive five-part webinar series. As part of the World Masters of Law Firm Management masterclasses – called ‘PC19’ Post-Covid – Bring the […]