Marketing & Business Development

Workplace flexibility: how far do you stretch?

[Australasian Law Management Journal,Marketing & Business Development,People Management(HR),Strategy & Leadership] November 17, 2017

It has become a buzz term in modern professional services firms, but workplace flexibility must be properly understood and implemented if it is to deliver results for employees and law firms, writes Leonie Green. In many quarters, workplace flexibility is increasingly seen as the ‘new norm’. What does this mean, however, for your firm and […]

Latest news – Register for World Masters seminar; Referendum rebuff under fire; Clients want strategic partnerships

[Australasian Law Management Journal,General Management,Marketing & Business Development,People Management(HR),Strategy & Leadership,Technology] November 6, 2017

Last chance to register for World Masters seminar Time is running out to register for the latest World Masters of Law Firm Management seminar, which will be held in Sydney on November 15. Registrations are almost full for the day. At the seminar, legal practitioners will have the chance to learn about collaboration using the […]

Competing in a buyers’ market – three strategies for law firms

[Australasian Law Management Journal,Finance & Accounting,General Management,Marketing & Business Development,Strategy & Leadership,Technology] November 2, 2017

Despite in-house legal teams playing hard ball with external law firms regarding the provision of legal services, there are effective strategies that firms can use to improve their chances of winning profitable work, writes Eric Chin. “An industry begins with the customer and his or her needs, not with a patent, raw material or a […]

Why guessing the direction of technology is not so important

[Australasian Law Management Journal,General Management,Marketing & Business Development,Strategy & Leadership,Technology]

Too many firms and companies are so obsessed trying to pick technology winners that they ignore the development of sustainable business strategies that could deliver ongoing success, writes Leticia Mooney. Law firm managers can find themselves asking a series of questions about technology. Where is it going? Which technology should we embrace? Which technology will […]

Q&A: David Smith – “You want to find passionate, driven, motivated individuals who are not going to let the roadblocks get in their way.”

[Australasian Law Management Journal,Finance & Accounting,General Management,Marketing & Business Development,Strategy & Leadership] October 17, 2017

In this Q&A, Smithink founder and director David Smith explains the importance of practice reviews and why he thinks the major accounting firms could struggle to set up strong law firm divisions. You advise major law and accounting firms in Australia. What is your overarching message to practice leaders at a time when digital disruption […]

Latest news – Harvard lecturer set for World Masters seminar; Pro bono lawyers approach milestone; AI to help client-service delivery

[Australasian Law Management Journal,General Management,Marketing & Business Development,Strategy & Leadership,Technology] October 4, 2017

Collaboration the focus of World Masters address Legal practitioners will have the chance to learn about collaboration using the renowned Harvard University case study methodology when Dr Heidi Gardner addresses the World Masters of Law Firm Management seminar in Sydney in November. Gardner, a Distinguished Fellow at Harvard Law School’s Center on the Legal Profession, […]

How design thinking can improve client experiences

[Australasian Law Management Journal,Marketing & Business Development,People Management(HR),Strategy & Leadership] September 28, 2017

Law firms should use the principles of design thinking to better understand their clients’ needs and develop new ways to deliver legal products and services, writes Trish Carroll. When it comes to law firm innovation, the chatter always puts innovation and technology together as if one cannot happen without the other. But is that right? […]

Q&A: Max Paterson – “We believe that expert human lawyers will always be at the centre of legal practice.”

[Australasian Law Management Journal,General Management,Marketing & Business Development,Strategy & Leadership,Technology] August 30, 2017

In this Q&A, Settify principal and CEO Max Paterson underlines the importance of embracing artificial intelligence, why ‘cyborg lawyers’ should not threaten the human element of law, and how staying engaged in theatre keeps him grounded and happy. You had a successful law career at major firms before you decided to set up Settify, an […]

Latest news – Revenue growth subdued; Innovation mindset emerging; Faster, cheaper solutions the key

[Australasian Law Management Journal,Finance & Accounting,General Management,Marketing & Business Development,Strategy & Leadership] August 28, 2017

Squeeze on revenue and margins for law firms A new report suggests top and mid-tier law firms continue to feel the impact of subdued revenue growth, margin compression and demanding clients. However, the 2017 edition of CommBank Legal Market Pulse, an analysis of the trends shaping legal services in Australia, also reveals that many firms […]

8 steps for creating a winning website

[Australasian Law Management Journal,General Management,Marketing & Business Development,Technology] August 21, 2017

Arnold Bloch Leibler recently won the design category in the Legal Website Awards 2017. Marketing and business development manager Aleks Czerwinski tells ALMJ editor Cameron Cooper how the firm approached the redesign; discusses the impact (including a 400 per cent increase in the number of visits to the news/insights section; see table at the end […]