People Management(HR)

Why your top talent is walking out the door

[Australasian Law Management Journal,General Management,People Management(HR),Strategy & Leadership] November 19, 2017

In the first of a two-part series on talent retention, Nick Humphrey explores employee churn and the common reasons why partners and employees leave law firms and take their talent and knowledge elsewhere. Churn costs top American law firms more than US$9 billion a year, so it is crucial to examine the reasons why partners […]

Workplace flexibility: how far do you stretch?

[Australasian Law Management Journal,Marketing & Business Development,People Management(HR),Strategy & Leadership] November 17, 2017

It has become a buzz term in modern professional services firms, but workplace flexibility must be properly understood and implemented if it is to deliver results for employees and law firms, writes Leonie Green. In many quarters, workplace flexibility is increasingly seen as the ‘new norm’. What does this mean, however, for your firm and […]

Latest news – Register for World Masters seminar; Referendum rebuff under fire; Clients want strategic partnerships

[Australasian Law Management Journal,General Management,Marketing & Business Development,People Management(HR),Strategy & Leadership,Technology] November 6, 2017

Last chance to register for World Masters seminar Time is running out to register for the latest World Masters of Law Firm Management seminar, which will be held in Sydney on November 15. Registrations are almost full for the day. At the seminar, legal practitioners will have the chance to learn about collaboration using the […]

How design thinking can improve client experiences

[Australasian Law Management Journal,Marketing & Business Development,People Management(HR),Strategy & Leadership] September 28, 2017

Law firms should use the principles of design thinking to better understand their clients’ needs and develop new ways to deliver legal products and services, writes Trish Carroll. When it comes to law firm innovation, the chatter always puts innovation and technology together as if one cannot happen without the other. But is that right? […]

Q&A: Peter Bobbin – “Operational decisions are put to the partnership and you end up with mediocrity in decision-making”

[Australasian Law Management Journal,Finance & Accounting,General Management,People Management(HR),Strategy & Leadership] September 25, 2017

In this Q&A, Argyle Lawyers managing principal Peter Bobbin explains the rationale behind splitting legal and management roles; how his firm is moving to a new profit-sharing model; and why the billable hour remains a crucial business tool. When you became managing principal of Argyle Lawyers in 1995, you immediately sought independent management for the […]

12 principles to put you on the path to team success

[Australasian Law Management Journal,General Management,People Management(HR),Strategy & Leadership,Uncategorized] September 14, 2017

In this excerpt from his upcoming book, Smart Teams, Dermot Crowley outlines a strategy for law firms to empower their teams and deliver stronger productivity and higher morale. I have had the pleasure of raising my son, Finn, during the past 16 years. As with any teenager, he can create challenges from time to time, […]

Four behaviours to help you future-proof your leadership style

[Australasian Law Management Journal,General Management,People Management(HR),Strategy & Leadership] August 19, 2017

Traditional leadership styles may not be effective as firms try to build a strong culture and compete for talent in an era when demographic change has transformed the workplace, writes Kylie Wright-Ford. We are in an era where changing demographics – millennials will soon make up 50 per cent of the workforce – and advancing […]

How to make managing the wellbeing of employees a walk in the park

[Australasian Law Management Journal,General Management,People Management(HR),Strategy & Leadership] August 10, 2017

Promoting health and wellbeing in the workplace can lead to productivity gains, but it requires cultural changes and constant attention to the needs and potential problems of employees, writes Leonie Green. Without making light of it, we need to think of managing wellbeing at work as more akin to a walk in the park than […]

7 ways to create a high-performance culture

[Australasian Law Management Journal,General Management,People Management(HR),Strategy & Leadership] July 8, 2017

Drawing on her experience as a dual Olympian and more than 15 years as a human resources manager, Fiona Crawford outlines the keys to creating a high-performance culture for law firms.  1. Define what you are trying to achieve ‘High performance’ is a trendy term used by managers and human resources professionals seeking to improve the […]

How to nail the use of email and other communication tools

[Australasian Law Management Journal,General Management,People Management(HR),Technology] June 28, 2017

Communication tools such as emails and meetings have their place in modern law firms, but they must be managed intelligently and used according to their strengths, writes Dermot Crowley. As the old saying goes, when you have a hammer, everything looks like a nail. In terms of how we communicate in today’s workplace, our hammer […]