People Management(HR)

7 ways to create a high-performance culture

[Australasian Law Management Journal,General Management,People Management(HR),Strategy & Leadership] July 8, 2017

Drawing on her experience as a dual Olympian and more than 15 years as a human resources manager, Fiona Crawford outlines the keys to creating a high-performance culture for law firms.  1. Define what you are trying to achieve ‘High performance’ is a trendy term used by managers and human resources professionals seeking to improve the […]

How to nail the use of email and other communication tools

[Australasian Law Management Journal,General Management,People Management(HR),Technology] June 28, 2017

Communication tools such as emails and meetings have their place in modern law firms, but they must be managed intelligently and used according to their strengths, writes Dermot Crowley. As the old saying goes, when you have a hammer, everything looks like a nail. In terms of how we communicate in today’s workplace, our hammer […]

Q&A: Jordan Furlong – “Very few firms are giving their youngest lawyers active client exposure and responsibility”

[Australasian Law Management Journal,General Management,People Management(HR),Strategy & Leadership] June 17, 2017

In this Q&A, Law21 founder Jordan Furlong, the author of a report for legal resourcing business Lawyers on Demand called The Rise of the Millennial Lawyer, considers the repercussions for law firms of the growing power of millennials as lawyers and clients. Your report indicates that millennials are already having a significant impact on the […]

Overcoming cognitive bias a smart way to foster innovation

[Australasian Law Management Journal,General Management,People Management(HR),Strategy & Leadership] June 14, 2017

As law firms strive to become more innovative, their CEOs and managers need to create an environment in which existing biases are challenged and new ideas are not prematurely judged, writes Dr Jenny Brockis. “We need new ideas!” “We want our staff to be more innovative!” These are just a couple of the common catch-cries […]

Low wages growth, more employee flexibility, paralegals in demand – a snapshot of law firm trends

[Australasian Law Management Journal,Finance & Accounting,General Management,People Management(HR),Strategy & Leadership] June 6, 2017

Some of the key challenges facing Australian law firms have been revealed in the 2017 ALPMA Legal Industry Salary & HR Issues Survey Report. More than 285 law firms employing more than 9600 staff completed the survey. About 20 per cent of responses came from each of New South Wales, Queensland, Victoria and Western Australia, […]

Food for thought as firms serve up performance reviews

[Australasian Law Management Journal,General Management,People Management(HR),Strategy & Leadership] May 27, 2017

Before ditching performance reviews, law firms should assess what they are really trying to achieve through such feedback processes and put in place measures to ensure they are effective, writes Leonie Green. At this time of year, many firms are getting ready for performance reviews – often with dread, sometimes with frustration (do I really […]

Q&A: Lachlan McKnight – “Lawyers who are terrified of risk are rarely good lawyers.”

[Australasian Law Management Journal,Finance & Accounting,General Management,Marketing & Business Development,People Management(HR),Strategy & Leadership] May 15, 2017

In this Q&A, LegalVision Australia chief executive officer Lachlan McKnight explains how the start-up firm has grown from two to 75 staff in five years; why it is so important to take risks in business; and how machine learning represents the firm’s next competitive move. A lot of new firms, including LegalVision, have emerged in […]

Latest news – Employees want a culture of trust; Continual learning crucial for law grads; LPO market to keep growing

[Australasian Law Management Journal,Compliance & Risk Management,General Management,People Management(HR),Strategy & Leadership] May 4, 2017

Culture of trust the key to keeping staff A new study identifying the best places to work suggests that a culture of trust is the key to retaining talent in the Asia-Pacific region. According to research and consulting firm, Great Place to Work, employees at the top 60 Best Workplaces in Asia indicate that managers […]

Q&A: David Creais – “The mystique around what lawyers do has largely dissipated and people expect value for money”

[Australasian Law Management Journal,General Management,Marketing & Business Development,People Management(HR),Strategy & Leadership] April 29, 2017

In this Q&A, Bartier Perry chairman and acting CEO David Creais explains how consistency has helped the firm thrive for 75 years; why it plans to stick to its strengths in NSW; and how consumerism is changing the landscape for all lawyers. Your firm has just celebrated its 75th anniversary. What is the key to […]

Put your firm on the road to telecommuting success

[Australasian Law Management Journal,General Management,People Management(HR),Technology]

In this edited excerpt from the book, Anywhere Working and the New Era of Telecommuting, co-author Yvette Blount discusses some of the factors to consider when a firm offers employees the chance to work flexibly via telecommuting. In Australia, organisations including PricewaterhouseCoopers, Telstra, the Australian Stock Exchange, ANZ and Westpac have introduced flexible work policies […]