People Management(HR)

World Masters – Colin Jasper, principal of Positive Pricing: “The easiest thing to do is to compete on price, but as soon as we do that we focus less and less on the creation of value.”

[Australasian Law Management Journal,Finance & Accounting,Marketing & Business Development,People Management(HR)] December 7, 2020

In a recent World Masters of Law Firm Management webinar, Positive Pricing principal Colin Jasper answered the big questions for firms struggling to get their pricing right. In this edited summary of the session, he provides tips for leadership teams and partners to follow. Why is pricing so important for law firms? There is a […]

Fixed v flex – focus on balancing your workload and ‘lifeload’ in 2021

[Australasian Law Management Journal,General Management,People Management(HR),Strategy & Leadership] November 28, 2020

As the world (hopefully) discovers an effective vaccine and emerges from the coronavirus crisis in 2021, law firms should ramp up rather than scale back internal conversations about the importance of balancing work and life, writes Leonie Green. In our workforce planning for 2021, we need to consider what we have learned during 2020 about […]

In a VUCA world, leaders must know they don’t have all the answers

[Australasian Law Management Journal,General Management,Marketing & Business Development,People Management(HR),Strategy & Leadership] October 30, 2020

Legal practices that have been effective and sufficient in the past risk becoming ineffective and inefficient as a result of COVID-19-related changes unless their leaders can let go of being the experts, writes Keegan Luiters. You may be familiar with the acronym VUCA. It stands for volatile, uncertain, complex and ambiguous. The term has been […]

Risk training – you have to do it, but are you wasting your time and money?

[Australasian Law Management Journal,Compliance & Risk Management,General Management,People Management(HR),Strategy & Leadership]

There is a clear role for risk-management training to contribute to better performance and culture within law firms, but it has to be part of a broader risk and compliance framework, writes Annette Beashel. There is a lot of money, time and effort being spent on risk training for law firms. Most continuing legal education […]

Latest news – In-house counsel key to COVID-19 response; Top-tier firms in mental health initiative; Positives among pandemic gloom

[Australasian Law Management Journal,General Management,People Management(HR),Strategy & Leadership]

Corporations turn to in-house counsel during pandemic A new report from legal recruitment firm Taylor Root indicates that corporations are relying heavily on their legal departments during COVID-19. The 2020 Global In-House Market Report & COVID-19 Impact Survey found that 66 per cent of the general counsel/heads of legal respondents were actively involved with crisis […]

Q&A: Emma Zadow – “You’re pushing and cajoling lawyers to get them out in the marketplace, to be talking to clients, to be selling.”

[Australasian Law Management Journal,General Management,Marketing & Business Development,People Management(HR),Strategy & Leadership] October 2, 2020

In our Q&A, The Fold Legal chief executive officer Emma Zadow explains how a people-first approach has helped the firm deliver a great client experience and create an excellent place to work. How is the market for The Fold Legal at the moment, especially given uncertainties around COVID-19? When the pandemic really hit in April, […]

Social engineering – the human factor in cyber risk

[Australasian Law Management Journal,Compliance & Risk Management,General Management,People Management(HR),Technology] September 23, 2020

Staff training to raise awareness of cybersecurity threats is essential for law firms at a time when scammers are using sophisticated social engineering strategies to steal data and carry out fraud, writes Simone Herbert-Lowe. Cybercrime is predicted to lead to the biggest transfer of wealth in human history. In Australia, cybersecurity incidents are estimated to […]

Beware the hidden costs of working from home

[Australasian Law Management Journal,General Management,People Management(HR),Strategy & Leadership,Technology] September 21, 2020

There are potential health and convenience benefits as a result of working from home during COVID-19, while law firms and in-house teams are also reporting surprising productivity gains. However, there are some disadvantages that team leaders have to factor in, writes Mark Andrews, an IT executive at Baker McKenzie. I want to start from a […]

‘Unprecedented’ times as over-the-top language goes viral

[Australasian Law Management Journal,General Management,Marketing & Business Development,People Management(HR),Strategy & Leadership] August 24, 2020

Hyperbolic language during the COVID-19 pandemic is a reminder to all staff members in the legal sector of the importance of words and the need to use them accurately at a time when face-to-face communication is often difficult, write Trish Carroll and Sharon de Bomford. We’re putting out the call to lock down the word […]

Q&A: Matthew Karakoulakis – “What I’m saying is that hard work has its place – and sometimes people forget the need to work hard.”

[Australasian Law Management Journal,General Management,Marketing & Business Development,People Management(HR),Strategy & Leadership] August 12, 2020

In the second part of our Q&A, AMK Law founder Matthew Karakoulakis tells us how the Japanese principle of kaizen is giving his firm an edge, and why diversity is so important to his life and work. How is AMK Law faring during the COVID-19 pandemic? “COVID-19 has definitely changed the world, not just the […]