People Management(HR)

Q&A: Emma Zadow – “You’re pushing and cajoling lawyers to get them out in the marketplace, to be talking to clients, to be selling.”

[Australasian Law Management Journal,General Management,Marketing & Business Development,People Management(HR),Strategy & Leadership] October 2, 2020

In our Q&A, The Fold Legal chief executive officer Emma Zadow explains how a people-first approach has helped the firm deliver a great client experience and create an excellent place to work. How is the market for The Fold Legal at the moment, especially given uncertainties around COVID-19? When the pandemic really hit in April, […]

Social engineering – the human factor in cyber risk

[Australasian Law Management Journal,Compliance & Risk Management,General Management,People Management(HR),Technology] September 23, 2020

Staff training to raise awareness of cybersecurity threats is essential for law firms at a time when scammers are using sophisticated social engineering strategies to steal data and carry out fraud, writes Simone Herbert-Lowe. Cybercrime is predicted to lead to the biggest transfer of wealth in human history. In Australia, cybersecurity incidents are estimated to […]

Beware the hidden costs of working from home

[Australasian Law Management Journal,General Management,People Management(HR),Strategy & Leadership,Technology] September 21, 2020

There are potential health and convenience benefits as a result of working from home during COVID-19, while law firms and in-house teams are also reporting surprising productivity gains. However, there are some disadvantages that team leaders have to factor in, writes Mark Andrews, an IT executive at Baker McKenzie. I want to start from a […]

‘Unprecedented’ times as over-the-top language goes viral

[Australasian Law Management Journal,General Management,Marketing & Business Development,People Management(HR),Strategy & Leadership] August 24, 2020

Hyperbolic language during the COVID-19 pandemic is a reminder to all staff members in the legal sector of the importance of words and the need to use them accurately at a time when face-to-face communication is often difficult, write Trish Carroll and Sharon de Bomford. We’re putting out the call to lock down the word […]

Q&A: Matthew Karakoulakis – “What I’m saying is that hard work has its place – and sometimes people forget the need to work hard.”

[Australasian Law Management Journal,General Management,Marketing & Business Development,People Management(HR),Strategy & Leadership] August 12, 2020

In the second part of our Q&A, AMK Law founder Matthew Karakoulakis tells us how the Japanese principle of kaizen is giving his firm an edge, and why diversity is so important to his life and work. How is AMK Law faring during the COVID-19 pandemic? “COVID-19 has definitely changed the world, not just the […]

Q&A: Matthew Karakoulakis – “If you can be clear about your process and control the events, you’re likely to get the outcome you want”

[Australasian Law Management Journal,General Management,Marketing & Business Development,People Management(HR),Strategy & Leadership,Technology] July 31, 2020

In the first part of a two-part Q&A, AMK Law founder Matthew Karakoulakis explains why practising martial arts has been so important to his legal career, and how innovation is helping his clients. Why did you choose law as a career? “I grew up in Adelaide and knew from about the age of 10 that […]

Lockdown 2.0 – don’t waste your chance to take the lead

[Australasian Law Management Journal,General Management,People Management(HR),Strategy & Leadership] July 29, 2020

Law firms should use the COVID-19 crisis as a time to recalibrate their operations and build the sort of genuine leadership competencies that will be crucial to success in the not-so-new-normal, writes Leonie Green. I write this column from Melbourne during our second round of lockdown as a result of the COVID-19 outbreak. We have […]

Q&A: Roger Blow – “To be able make personal calls on how you work is a freedom you can only really get by having your own gig.”

[Australasian Law Management Journal,General Management,Marketing & Business Development,People Management(HR),Strategy & Leadership] June 29, 2020

In our Q&A, Cove Legal founder and practice director Roger Blow explains why he is cautious about his boutique firm growing; how he tries to be brutally honest if something goes wrong with a legal matter; and why participating in cycling and music makes his life a whole lot better.   First thing first, how […]

Lessons from NewLaw firms on handling the COVID-19 crisis

[Australasian Law Management Journal,General Management,Marketing & Business Development,People Management(HR),Strategy & Leadership]

The agility of NewLaw firms has been clearly demonstrated during the COVID-19 crisis and presents lessons that traditional law firms would be wise to learn and implement, writes Catherine Brooks. With the COVID-19 outbreak and the requirement to work from home, law firms have been quickly forced to pivot and set up systems to try […]

As the world changes, workplace teams need to change with it

[Australasian Law Management Journal,General Management,Marketing & Business Development,People Management(HR),Strategy & Leadership] June 27, 2020

In a business world where well-functioning teams are considered crucial to competitiveness, the leaders of many law firms should ensure they better understand the evolution of teams and how they can increase productivity, writes Keegan Luiters. In 2013, accounting firm EY surveyed 821 executives from 14 countries, with 89 per cent of respondents agreeing that […]