Technology

Email doesn’t have to be a burden (so please read this message)

[Australasian Law Management Journal,General Management,Technology] June 4, 2018

We take email for granted in modern law firms, but without effective management practices to use this tool intelligently it can hurt productivity, health and work-life balance, writes Kirsty McPhee. Email is a fast, easy and cheap communication tool. Or is it? Some argue that it is the best thing to happen to modern business. […]

A battle of wills and skills – how your firm can help clients manage tech

[Australasian Law Management Journal,General Management,Strategy & Leadership,Technology] April 25, 2018

A battle of wills and skills – how your firm can help clients manage tech disruption At a time when clients are grappling with technology disruption and demanding that their advisors truly understand their business, law firms have an opportunity to ramp up their role as an adviser and commercial confidant, writes Mark Andrews. Progressive […]

Why friction in the workplace will inevitably sink your productivity

[Australasian Law Management Journal,General Management,Strategy & Leadership,Technology] April 10, 2018

In this excerpt from his new book, Smart Teams: How to Work Better Together, Dermot Crowley outlines some of the damaging actions that can cause friction in a workplace and the impact they can have on the productivity of teams. While some of our work is done alone, most of it involves working with others. […]

Playing it smart in an era when knowledge management rules

[Australasian Law Management Journal,General Management,People Management(HR),Technology] January 29, 2018

The term ‘knowledge management’ is commonly used in modern professional services firms and its implementation is crucial as firms strike a balance between information poverty and information overload, writes Kirsty McPhee. Modern law firms are a deep well of information and knowledge – and there is a risk that staff could sink in it if […]

Latest news – Register for World Masters seminar; Referendum rebuff under fire; Clients want strategic partnerships

[Australasian Law Management Journal,General Management,Marketing & Business Development,People Management(HR),Strategy & Leadership,Technology] November 6, 2017

Last chance to register for World Masters seminar Time is running out to register for the latest World Masters of Law Firm Management seminar, which will be held in Sydney on November 15. Registrations are almost full for the day. At the seminar, legal practitioners will have the chance to learn about collaboration using the […]

Competing in a buyers’ market – three strategies for law firms

[Australasian Law Management Journal,Finance & Accounting,General Management,Marketing & Business Development,Strategy & Leadership,Technology] November 2, 2017

Despite in-house legal teams playing hard ball with external law firms regarding the provision of legal services, there are effective strategies that firms can use to improve their chances of winning profitable work, writes Eric Chin. “An industry begins with the customer and his or her needs, not with a patent, raw material or a […]

Why guessing the direction of technology is not so important

[Australasian Law Management Journal,General Management,Marketing & Business Development,Strategy & Leadership,Technology]

Too many firms and companies are so obsessed trying to pick technology winners that they ignore the development of sustainable business strategies that could deliver ongoing success, writes Leticia Mooney. Law firm managers can find themselves asking a series of questions about technology. Where is it going? Which technology should we embrace? Which technology will […]

10 smart ways to pursue the holy grail of a paperless office

[Australasian Law Management Journal,General Management,Strategy & Leadership,Technology] October 24, 2017

The path towards a paperless office has been bumpy for businesses around the world, but intelligent technology adoption and new tools offer the ability to significantly reduce the use of paper with law firms, writes Mark Andrews. For as long as I have been in the legal sector, the discussion about paperless offices has been […]

Latest news – Harvard lecturer set for World Masters seminar; Pro bono lawyers approach milestone; AI to help client-service delivery

[Australasian Law Management Journal,General Management,Marketing & Business Development,Strategy & Leadership,Technology] October 4, 2017

Collaboration the focus of World Masters address Legal practitioners will have the chance to learn about collaboration using the renowned Harvard University case study methodology when Dr Heidi Gardner addresses the World Masters of Law Firm Management seminar in Sydney in November. Gardner, a Distinguished Fellow at Harvard Law School’s Center on the Legal Profession, […]

Q&A: Max Paterson – “We believe that expert human lawyers will always be at the centre of legal practice.”

[Australasian Law Management Journal,General Management,Marketing & Business Development,Strategy & Leadership,Technology] August 30, 2017

In this Q&A, Settify principal and CEO Max Paterson underlines the importance of embracing artificial intelligence, why ‘cyborg lawyers’ should not threaten the human element of law, and how staying engaged in theatre keeps him grounded and happy. You had a successful law career at major firms before you decided to set up Settify, an […]