Why law firms need to think differently – and smarter – about AI

[Australasian Law Management Journal,General Management,Marketing & Business Development,Strategy & Leadership,Technology] January 20, 2019

A new conversation is required within law firms about artificial intelligence to ensure lawyers understand the tasks it can truly tackle, in turn allowing firms and their clients to benefit from this disruptive force, writes Jordan Furlong. We need a new way to talk about artificial intelligence in the law. I am seeing a lot […]

Q&A: Mike Johnstone – “The scammers use all sorts of tricks to take advantage of the good nature of people.”

[Australasian Law Management Journal,Compliance & Risk Management,General Management,Technology] September 5, 2018

In this Q&A, Edith Cowan University cybersecurity expert Associate Professor Mike Johnstone discusses the latest security threats law firms must combat; how to overcome password vulnerabilities; and why employing cybersecurity experts is not needed at most firms. In your research with colleagues at Edith Cowan University’s Security Research Institute, a survey of lawyers (see results […]

Three LegalTech strategies for law firms to consider

[Australasian Law Management Journal,General Management,Technology,Uncategorized] August 23, 2018

As clients demand better technology-driven solutions, law firms will have to decide when and how to engage with LegalTech providers, writes Eric Chin. Headline-grabbing articles such as “Machines are going to replace lawyers”, or “Robo-lawyers are here to take your jobs” have become du jour in the legal industry. In the midst of the buzz […]

You love your firm’s technology tools … but are they what your clients want?

[Australasian Law Management Journal,General Management,Marketing & Business Development,Strategy & Leadership,Technology]

Much of the discourse about new technologies centres on how they can be used within firms, but there is a danger in not being sufficiently client centric in our approaches to such technology, writes Mark Andrews. If technology helps us to be more efficient in the practise of law, it seems reasonably intuitive that this […]

Email doesn’t have to be a burden (so please read this message)

[Australasian Law Management Journal,General Management,Technology] June 4, 2018

We take email for granted in modern law firms, but without effective management practices to use this tool intelligently it can hurt productivity, health and work-life balance, writes Kirsty McPhee. Email is a fast, easy and cheap communication tool. Or is it? Some argue that it is the best thing to happen to modern business. […]

A battle of wills and skills – how your firm can help clients manage tech

[Australasian Law Management Journal,General Management,Strategy & Leadership,Technology] April 25, 2018

A battle of wills and skills – how your firm can help clients manage tech disruption At a time when clients are grappling with technology disruption and demanding that their advisors truly understand their business, law firms have an opportunity to ramp up their role as an adviser and commercial confidant, writes Mark Andrews. Progressive […]

Why friction in the workplace will inevitably sink your productivity

[Australasian Law Management Journal,General Management,Strategy & Leadership,Technology] April 10, 2018

In this excerpt from his new book, Smart Teams: How to Work Better Together, Dermot Crowley outlines some of the damaging actions that can cause friction in a workplace and the impact they can have on the productivity of teams. While some of our work is done alone, most of it involves working with others. […]

Playing it smart in an era when knowledge management rules

[Australasian Law Management Journal,General Management,People Management(HR),Technology] January 29, 2018

The term ‘knowledge management’ is commonly used in modern professional services firms and its implementation is crucial as firms strike a balance between information poverty and information overload, writes Kirsty McPhee. Modern law firms are a deep well of information and knowledge – and there is a risk that staff could sink in it if […]

Latest news – Register for World Masters seminar; Referendum rebuff under fire; Clients want strategic partnerships

[Australasian Law Management Journal,General Management,Marketing & Business Development,People Management(HR),Strategy & Leadership,Technology] November 6, 2017

Last chance to register for World Masters seminar Time is running out to register for the latest World Masters of Law Firm Management seminar, which will be held in Sydney on November 15. Registrations are almost full for the day. At the seminar, legal practitioners will have the chance to learn about collaboration using the […]

Competing in a buyers’ market – three strategies for law firms

[Australasian Law Management Journal,Finance & Accounting,General Management,Marketing & Business Development,Strategy & Leadership,Technology] November 2, 2017

Despite in-house legal teams playing hard ball with external law firms regarding the provision of legal services, there are effective strategies that firms can use to improve their chances of winning profitable work, writes Eric Chin. “An industry begins with the customer and his or her needs, not with a patent, raw material or a […]