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Q&A: Belinda Cohen – “You have to connect with your people, you have to be interested in your people. I do not think you can fake that.”

About this post: In our Q&A, Gilchrist Connell CEO Belinda Cohen – who was the firm’s Chief People Officer before taking on her current role – outlines strategies for better people management in law firms, and she explains why intellectual discussions are so critical to business success.

The lost art of picking up the phone
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People-strategy expert Leonie Green observes that many junior lawyers seem to have a fear of taking and making work phone calls, and she provides tips for leaders on changing the phone culture within their firms.

AML Series - Episode 4 | Straight from the CEO – The AML Countdown – November 2025

In this candid interview with the AUSTRAC CEO himself, law firms hear firsthand from Brendan Thomas how the regulator is approaching the AML rollout. From client checks and suspicious matter reporting to the new compliance tools designed with the Law Council, this episode offers clear, practical guidance ahead of the July 2026 start date.

Q&A: Dave Burnton – “It's not as though you can build a tech platform and then just let it run … There are constant changes, constant updates, and constant user feedback.”
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In our Q&A, Lawlux co-founder Dave Burnton explains how his firm is using agentic AI and other technology to engage with and onboard clients more efficiently, and he tells us why a culture in which everyone believes in the firm’s goals will be at the heart of the firm’s long-term success.

AML Podcast Series
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AML/CTF podcast series: conversations that cut through the noise with practical insights and strategies to help firms become AML- ready.